Mute participants in a video call

Background noise from other participants happens!  When it does, there's two solutions for you:  You can either mute a single participant or you can mute all participants.

Who can mute other participants?

If you started the video call or you were given admin permissions, then you can mute all of the participants on the call from Settings. 

Participants always have the option to un-mute themselves whenever needed.  A notice message will appear so participants that were muted by an admin are notified.  

Mute all Participants 

1. Select the People button next to the video call name.
2. Select Mute All.

Mute a Participant

An admin can mute individual participants from the user's block.

1. Hover over a participant's video and select the More Actions icon. 
2. Select Mute.