Guide to SquadPod notifications

Stay up to date on your squad's activity with notifications. SquadPod's notifications make sure you are informed of activity that affects you without interrupting your day.  

Activity in SquadPod

 A history of the notifications can be found in the activity log that is accessible from the bell icon in the global navigation bar.  Unread activity is highlighted blue.  A notification is marked read by viewing the related content in the squad, or by explicitly marking it as read in the activity log.  Push notifications will appear from your browser once you enable it in the browser settings.    

Badges in the navigation bars alert you of new activity in your squad.  Badges are removed when the related notifications are marked as read.

How notifications work

You'll receive browser push notifications while you are using your computer.  When you are on the go, you can install the SquadPod app on an Apple or Android device to receive notifications.  By default, here's when you will receive browser or mobile push notifications:

• Someone sends you a message in a direct or group chat
• You are mentioned in a pod discussion or chat message
• A pod member comments on your post or replies to your comment
• A reaction is added to your message
• You are assigned a task, removed from a task, or the status is changed to 'Completed'
• You are invited to a video call

 

Notification Levels

There are multiple notification levels available to you if you would like to change which items in your activity log you receive browser or device push notifications for.  This can be updated globally for your user and is specific for the Squad that you are currently in.  You can even get as detailed as setting the notification levels for specific discussions and/or chats.  For example, you can set your squad notification settings to "Quiet" but then subscribe to a group chat and set another chat to "Silent".  This can be extremely useful if you need to be aware of all correspondence in one chat but not the other. 

Here are the different notification levels:

Silent:  All push notifications will be turned off for this Squad.

Quiet:  You will receive push notifications for direct chat messages, mentions, and video calls.

Moderate:  You will receive push notifications for all chat messages, comments, replies, mentions, video calls, and reactions to your discussion posts and chat messages.

Noisy:  You will receive push notifications for every item that comes into your activity feed for this Squad.

Do Not Disturb

Use the Do Not Disturb feature to turn off push notifications on your Android device.  Enabling Do Not Disturb on your device will disable all push notifications from the app, not just the squad you enable it from. 

Enable 'Do Not Disturb' for Android: Click Here