Who can upgrade a free or paid squad?
Billing Admins can upgrade a free squad or paid squad. Upgrades take effect immediately.
- Free Chat to Starer, Plus, or Pro
- Starter to Plus or Pro
- Plus to Pro
*Subscriptions that were purchased on a mobile device must be managed from the respective App Store, Apple or Google Play.
Follow the steps below to upgrade your squad's subscription from a web browser.
- Click the gear icon in the left navigation bar [If the bar is expanded click Manage Squad].
- View the Monthly and Yearly plans in the Plan Comparison table.
- Click the 'Select' button under the plan/duration that is above your current tier.
- Click Confirm
- You will be prompted to enter credit card details if there is not a card on file in the Payment tab.
The features from the select plan are automatically applied and a receipt is generated. View the receipt in the History tab.